Refund policy

The terms set out herein shall form an integral part of Our Terms and Conditions. You acknowledge that these terms of returns and exchange are limited to direct sale by Us to You and that these terms of returns and exchange are not available in case of a sale by a third party. These terms apply for all modes of purchases made from Us on the website, social media platforms, WhatsApp or any other online mode of communication through Our customer relations executives or at Our stores. All purchases from our stores shall also be subject to the terms and conditions specified on Your purchase receipt / invoice and to the extent that the said terms are inconsistent with the terms mentioned herein, the terms mentioned in Your purchase receipt / invoice shall prevail.


To cancel, return or exchange an item, the Customer must write to us at contact.muskannkapadiaa@gmail.com. Alternatively, the customer may even Whatsapp us at our customer care number +91 9099877588 which remains open 24 hours on all 7 days (Monday to Sunday). We are not liable for any damages caused to the product during transit from Customer to Us. For products sold in store, Customer may visit the store as well, provided the same is done within timelines set out in the terms.

Cancellation Policy

  • No cancellations will be entertained once the order has been placed by the customer. Any accepted cancellation after the placement of the order will be exclusively at the discretion of Be You Studio and team. A cancelled order will result in a credit to the user’s credit card/account.
  • In case of any approved cancellation (as permissible under the applicable terms & conditions), a cancellation charge of 5% of the order value (excluding any amount paid using loyalty points or store credit) will be payable and utilised towards payment gateway charges on account of such cancellation. 

Return/Exchange Policy

Products can be returned within 7 days of delivery. A shipping fee of Rs.100 is to be paid by the customer to return the product. Once the return has been made, a refund will be credited to customer's account via Be You Studio Gift Cards.

We do not offer any exchange on any products.

Our purchase is eligible for return only if it meets the following conditions:

  1. The Product is unworn and in perfect condition.
  2. The tags on the product are intact.
  3. Products should not be damaged.


  • Any request for return must be placed by You within 7 days of delivery by Us . No requests placed beyond this period would be entertained.
  • Products that are damaged , soiled or returned without their original labels may not be accepted and may be sent back to You.
  • Unidentified returns may be returned to the sender.
  • In case of any return, the shipping charges for sending the product to Us will be borne by You.

Refund Policy

  • Refunds will be made only in accordance with the terms herein and in the form of Be You Studio gift cards, only. Such refunds would be processed within 5-7 working days of receipt of product by Us.

Refund is only executed in case of the below conditions:

  • Each piece goes through a quality check, packed and sealed carefully. The product is only eligible for a return in the case of damage in transit. You will be required to share photos of the damaged package and ship it within 2 days. 
  • In case the products delivered carry genuine manufacturing/quality defect, you will be required to share a photograph as soon as you unpack the items, and ship it within the next 2 days.
  • In order to do so, please contact us on WhatsApp +919099877588